Privacy Policy

Updated June 16, 2025
Verified Status

At Softhuge Technologies, privacy is architected into the core of our industrial ecosystem. This policy describes our protocols on the collection, use, and disclosure of your information.

1. Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account: A unique account created for You to access our Service or parts of our Service.
  • Company: Refers to Softhuge Technologies Pvt. Ltd..
  • Personal Data: Any information relating to an identified or identifiable individual.
  • Service: Refers to the Website and accessible products (CRM, Connect).

2. Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information (PII) that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

3. Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased.

4. Retention and Transfer

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations.

5. Security Benchmarks

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

We utilize AES-256-GCM encryption for data at rest and TLS 1.2+ for all transit communications.

6. Compliance Inquiry

If you have any questions about this Privacy Policy, You can contact us:

  • By email: support@softhuge.com
  • By visiting our contact portal.